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Microsoft outlook 365 add ins software#

Never in the buying process has Microsoft volunteered the heartache Microsoft blames everything and everyone but itself as the root cause of OneDrive's failures.

Microsoft outlook 365 add ins software#

OneDrive itself is a miserable piece of software that does not work as represented by Microsoft.Is OneDrive a root cause for Office documents needing to be "Recovered".What documentation would Microsoft need so that Microsoft could say, "Yes, the application works 100% well in Safe mode" and Microsoft could not hurl at us customers some excuse of why it is OK that the application is not working in the attempt to get theĬustomer simply to go away with his problem unresolved? What is safe mode? What is the difference between the regular mode and Safe mode? How are we the customer to know that the application is working 100% correctly in Safe mode, e.g., Also, a rote Microsoft response is to run the application in Safe mode.

( I never, ever encountered the threat of losing files with other versions of Office or any other files from other software vendors.

Are add-ins the root cause of Excel, Word and Outlook needing to "Recover" files after the document has been successfully saved and the program successfully closed?.

Does Microsoft have any written best practices for using add-ins?.

Is there any quality control or testing around add-ins such that the paying customer can actually use Office and add-ins RATHER THAN continually fixing problems that they did not bargain for?.

What is the point of selling to us customers software that, by design, creates culprits creating miserable customer experience?.

Yet, Microsoft faults add-ins as a highly likely culprit, right?.

Microsoft designed Office with add-ins, right?.

Apparently, Microsoft believes that it is providing me good value for my money.

The Technical Support fellow is grand however, I feel that Microsoft has put him into a no-win situation and his career is limited if all he is doing is being paid to fix a fundamentally

Currently, I am 28 hours into Microsoft Tier 2 Technical support on Excel "Stopped Working" and Excel documents that must be "Recovered".

I have logged over 100 hours of technical support time with Microsoft Tier 2 Technical Support to solve issues that have yet to be resolved.

I will be asked to purchase a third subscription within 30 days.

I have, so far, purchased two Office 365 subscriptions. If Microsoft does not, right-off-the-bat, blame the ISP, internet connection speed or the man-in-the-moon as the cause of the fault then Microsoft faults add-ins. I still have my Office 95 disk therefore, I have credibility in my miserable Microsoft Office customer experiences.

I have never, ever had issues with Microsoft Office until Office 365. But, I do not get paid money to solve technical issues inflicted upon my person by Microsoft. Software is not my core competence however, it appears that I am highly more competent in Microsoft software than people who purport it to be their core competency,Įven Microsoft employees. I have used Microsoft software since 1985. Fundamentally, I believe, I do not understand.Ĭan anyone help me to understand Add-Ins?